At first glance there doesn’t seem to be anything incredibly special about the logos we recognize most readily. So what then do companies such as Fed-Ex, GM, Nike, and Ebay know about us that makes us so attracted to their simple logos? For one thing, they recognize the power of human nature and the way we humans perceive, retain, and identify with images to create lasing impressions in our imaginations and habits.

We are simple-minded people.

I see a Starbucks logo. My brain gets the message: I want coffee. I see the PBS logo. I feel smart! I see the facebook logo. I have friends. For logos to become as powerful as synapses in our brains like these have, they must be simple enough to be quickly recognized as a vehicle to the products or services they represent. The logo does not need to be literal. For example, the facebook logo gives no indication of its meaning. On the other hand, a logo can be as simple as a literal picture. Think of the profile of a train for a toy store. Or consider a company’s name standing on its own as a logo – Microsoft, for example. Simplicity is truly the most compelling aspect of logo design, and the following aspects all harken back to this essential concept.

We have short attention spans.

The intended message must be conveyed quickly, so a logo should be relevant, appropriate, and repeated. For example, the train logo from above is recognizable not only by adults, but even by children who cannot read. And it’s the children the business really serves. Its design is highly appropriate for its intended audience. Kids are also able to identify McDonald’s ads before they can read. The golden arches are easy to recognize, they evoke a happy image, they look like an M, and they are plastered everywhere. It makes a relevant impression, it’s easy to identify, and it’s repeated so there’s no way we could ever forget it. Logos should be on businesses’ websites, business cards, storefronts, advertisements, letterhead – as many places as possible so that over time it becomes a quick way people can recognize the business.

We like to be excited but not overwhelmed

Special effects such as reflections, shadows, and multiple images in logos can be off-putting and make us look too hard to be sure we understand. Not only do we have short attention spans as mentioned above, we also have tight schedules that don’t allow for logo interpretation. If it’s too much work, we’ll skip it. It’s a tough balance, for sure, but the design must be original without being too taxing on us in its effort to stand out from the crowd. The NBC peacock logo passes the test of being original without over-doing it. It’s an unusual bird so it’s easily recognizable from the crowd. It’s engaging enough that we never even wonder why a peacock is supposed to represent a television network. We don’t question it because it intrigues us without taxing us. Its identical feathers and simplistic body are easily reproduced in any size and in any color as well as in its signature palette. It doesn’t depend on special effects, intricate details, words, fonts, or multiple shapes.

We are creatures of habit.

We like things that are familiar, and yet we can be swayed by something that taps into that nostalgic part of us while taking it in a new direction. So how to harness the love for Mom’s crusty apple pie while adding a new twist? When thinking about a logo, you may want to start with something familiar about the business that consumers can relate to fondly and then give it an unexpected angle. To take the apple theme one step farther, consider the Apple logo. It’s just a regular old apple but it has a little bite out of it. People all over the world recognize this apple. And they want it. Logo design can take something old and familiar and make it new without a complete overhaul – all it needs is a little bite.

We want the best.

We can’t help it. We want the best players for our fantasy football teams. We want the best-looking suit, the best phone, the best meal. A sloppy, free-hand, or clip-art logo will never send the message that a business is the best in its field. There’s a new restaurant near my office that has a hand-painted sign. There’s no apparent aesthetic or artistic advantage to this homemade sign. The restaurant is somewhat formal. It makes me think the owner is either cheap or can’t afford a professional sign. I don’t go there. Like a sign, a logo is not the place to skimp on cost or make a decision lightly. A logo is a business’s image out in the world, and it must project professionalism and excellence in every instance so that the lasting impression it makes is the right one.

Written by John Williams

John Williams, owner of Logo Garden, has been helping startups with constructing a business image for over fifteen years. John has published extensively on the subject of branding and the importance of a well designed logo. In addition to his 25 years in advertising, John is an avid golfer and fisherman as well, and enjoys both those activities with his teenage son.

  • http://www.bittenbydesign.com NIck

    So he writes ‘a logo is not something to skimp costs on..’ while his whole business model is selling the cheapest logos on the net? Wow. Hypocrisy must just slide off him like water off a ducks back.

    Now I am not normally so scathing in my responses to articles, but really, this author has been proved to be selling copyright infringing material. I feel sorry for the business owner who ends up getting slapped with a trademark violation for using a trademarked logo that they bought from him.

    As his ‘business’ behavior DOES impact my livelihood in design, I certainly don’t want to be tarred with the same brush as a logo designer when this gets picked up in the main media and gets bigger exposure showcasing him as a complete hack.

    If you are selling logos as a business, be damn sure you aren’t breaching copyright BEFORE you load them into your system for sale.

  • Jess

    It’s really pathetic that John Williams has devoted so much of his time to pretending to be a branding and design expert. As a designer, coming up with a unique concept and design is such an exciting challenge and it’s so rewarding when it’s successful. It’s part of the fun of being a designer. I can’t imagine calling myself a designer and not loving that aspect of the work I do. It’s not only the fact that Williams ripped off the work, but that he had so little respect for such great designers and didn’t think they would find out.

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  • Peter Kelly

    Nice going there publishing an article from an author who steals other designers’ work and sells them as his own.

  • http://www.a1mumbaiflowers.comflowers.com mumbai flowers

    I really like the way you have written this article for us. I would greatly appreciate your writing skills and can expect few more article in near future.I will definitely like to visit you site for more useful readings.

  • kimberly

    Here is an action alert for AIGA regarding John Williams and his practice of blatantly ripping off other designer’s work and what you can do about it:


  • cjo

    As a designer, I know logos are important. However, I’d like to pass on a post on http://www.rockpaperink.com/content/column.php?id=88 and a call that has been picked up by AIGA.

    Be careful who you listen to. Logo Garden has stolen hundreds of logomarks from reputable designers: creative identity theft.

  • Patrick

    Sorry but the author is a total hack and the lowest form of human on earth. Fraud, ripoff artist, taking world famous designers work and flaunting it as his own on some gimmick dollar logo site. Read all about it:

  • EC

    John Williams and his logogarden STEALS LOGOS. DO NOT USE THIS CRIMINAL’S SERVICE! He’s a thief, a hack, and a liar. There is a facebook page dedicated to his rampant copying…


  • http://www.creativesquall.com Tad Dobbs

    In regards to the recent controversy regarding John Williams and LogoGarden selling stolen logo icons as original, untrademarked work:
    I question how it is that a company is able to sell the stolen property of others. Many of the designs on the LogoGarden site are poached from concepts developed by legitimate designers, and in many instances logos that are currently in use by many companies. Buyer beware if you decide to purchase a logo from LogoGarden you probably won’t be able to trademark your logo, or even worse, you’ll probably get sued by the company that actually owns the rights. This is a despicable site in the fact that you’re selling small businesses big legal fees.
    I would love to hear Mr. Williams reasoning behind his blatant theft of copyrighted material.

  • http://iconify.it Scott Lewis

    I wonder if we might get Mr. Williams to respond to the fact that many of the logos in the library on LogoGarden are copyrighted works by some of the nations top logo designers. Some of the logos are nationally recognizable brands including the Time-Warner logo, an NBA team’s logo and many more. This is not hearsay. I have found at least 2 of my logo designs in their library. This is not a case of similar ideas – these are designs that are just blatantly lifted from my designs. Both of the logos of mine in their library were published in The Best of Logolounge series by identity and branding guru Bill Gardner.

  • http://newinternetorder.com/ Floricel @ Online Business Design Blog

    Therefore a logo should serve an impact to the audience, either conscious or unconscious. :)

    Thanks for this post. I personally have been thinking about making a one or at least conceptualize something as a logo. And this article has given me more ideas on how I can go about it.

    Thanks John for sharing this!